Returns & Exchanges

At NBW Ministries, we want you to be fully satisfied with your faith-inspired fashion, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your purchase doesn't fit or meet your expectations, our streamlined process ensures you can get back to wearing your message with confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the original, unwashed items with tags still attached into their original packaging or a secure mailer to ensure safe transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.